May 8, 2017

Support

 

THIS PRODUCT SHOULD NOT BE DRAGGED ALONG THE FLOOR WHEN MOVING. PLEASE MAKE SURE IT IS LIFTED. DRAGGING MAY LEAD TO BROKEN CORNER CONNECTORS.

TRAINER VERSION 2.0;

  1. Horizontal Bar;
    Are the drilled holes to small or the wrong place? Are all the spring buttons there?

    Analyse whether the hole is too small to get the bolt through to attach to the vertical. If it is, please contact for a replacement. If there are not 2 spring buttons per bar please contact us.
  2. Vertical poles;
    Does the bolt fit into the pole? Is the slit for the trainer cable in the wrong place?Please contact us to get a replacement
  3. Bungee Cord

    Do the bungees pull tight?Please re try tying the bunge cord to get it to the strongest it can go to. If you cannot get it any tighter and it is not tight enough, please contact us for further assistance.
  1. Corner Connectors;
    Make sure corner connectors are put in the correct place: Rubber gripped connectors go on the bottom and the Plain around the top.

 If anything is missing broken or torn please contact us within 10 working days of delivery and we will be pleased to resolve any issues of product delivered with a fault

  1. Is the transfer paper stuck to the sleeve?Use damp cloth and slowly wipe the paper from the sleeve.

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